One Call Now
One Call Now uses the contact information contained in our schooltool™ student management system. If you do not receive our notifications, or need to update your information, please call (315) 287-1949 and leave a message in the One Call Now mailbox.
AttendanceBeginning in mid-September, the district will be using One Call Now for attendance calls. Any student who is marked absent for any reason will receive a phone call to their One Call Now contacts. Separate calls will go out for Elementary and Middle/High students. Attendance data is uploaded at 8:00 a.m. for Middle/High students and at 10:00 a.m. for Elementary students. Middle/High calls will start at 8:30 a.m. and Elementary calls will start at 10:30 a.m. Any attendance changes made between the data upload and call times will not be reflected. There will be no attendance calls on 2 hour delay days.
FAQsQ: How do I add additional contacts to my account?
A: Please use the Self-Update Portal to add contacts. To register, you will need to use the phone number that One Call Now is currently calling and/or the primary email address that is in schooltool™ for your student.
Q: If I update my information on the Self-Update Portal, does it also change it on schooltool™?
A: No. In order to update parent or guardian information on schooltool™, you would need to contact our registrar.
Q: How do I opt out of receiving a phone call?
A: While listening to a message on your phone, press * to remove your phone number. If you are receiving calls but are not connected to our district in any way, please call (315) 287-1949 and leave a message in the One Call Now mailbox so we can fix that for you.
Q: How do I opt out of receiving a text?
A: Reply STOP to any OCN text message, or use the Self-Update portal to customize your account.